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Associated Reverses Decision to Leave Malverne

Struggling Hempstead Avenue grocery store will stay put for now.

Malverne will not be losing its only grocery store afterall ... or not yet at least.

The management team of the grocery store on Hempstead Avenue were planning to close its doors for good this week, but after a meeting Tuesday morning, they've decided to stay put.

"We're not going anywhere," Carlos Pichardo, one of the store's managers, told Patch around noon Tuesday.

Patch reported Monday that the Malverne store would be just 16 months after it was re-opened. According to Pichardo, a decision had been made over the weekend to shutter the struggling business.

So what happened?

After the news spread of the store's closing, Associated received numerous phone calls and visits.

"A lot of people came in and saw what we've done and were pushing for us to stick around," Pichardo said. "Today, we sat down and decided, 'Let's try to push on and see what happens.'"

What do you think of Associated's decision to stay? Will you shop there more? 

Rachel Harrison July 18, 2012 at 06:09 PM
@peter - what it meant was that enough people are not shiopping there. The owners shouldnt be expected to continue running a loss just to keep you happy
Ray July 18, 2012 at 08:00 PM
Most definitely.....the incorporated Villages like Malverne, Rockville Centre, etc have to stop it already with the parking meters, parking restrictions and heavy-handed enforcement. It's the main reason I don't "shop local"......I want to park, shop-around and NOT have to worry about the "meter" !!!
Brian Rosen DDS July 18, 2012 at 10:16 PM
How much does stop and shop pay into our school system? The few dollars you save at stop in shop will be lost if this and a few other stores go out of business! The store next to the movies has been empty for months do you know how much was lost in local school taxes and local sales tax? How much is that going to cost everyone! As stated before Comercial property tax is much higher then home property tax ! So are you really saving money?
John Coyle July 18, 2012 at 10:35 PM
Exactly right Dr. Rosen. Nicely put
John McKenna July 19, 2012 at 10:20 PM
Dr Rosen I do not believe the property owner is relieved of theirr tax burden just because the property they own is not occupied by a business. That would mean if someone were laid off from their job they would no longer be paying property/school taxes, which is not true. I am all for supporting local business in Malverne. But you have to have the right fit for the location.
Brian Rosen DDS July 19, 2012 at 11:47 PM
John, empty buildings are not taxed at the same rate as fully rented buildings!
jc108 July 20, 2012 at 01:13 AM
Where are the elected officals of Malverne? I hope these issues are addressed at the next board meeting. It is time for the board to stop patting themselves on the back for watering the flowers on Hempstead Ave and start solving real problems whithin the village! Tri-color photo studio has been vacant for years, but not one word about this. And when was the last time we herd from our police Chief, o sorry, "the report is on file."
Director Joe July 20, 2012 at 01:14 AM
Rachel you are right on with your comments. These other goons on this site talk w/o having any knowledge about simple math.
jc108 July 20, 2012 at 01:19 AM
He is a Dentist!
Tara Conry (Editor) July 20, 2012 at 01:24 AM
FYI: This is what's going on with Tri-Color http://patch.com/A-wm00
Brian Rosen DDS July 20, 2012 at 01:34 AM
Isn't it interesting that many here will make comments but will hide behind fake names! Shouldn't it be the rule that to make comments you should use your name??
jc108 July 20, 2012 at 01:36 AM
If a business fails in the village the residents are always accused of not shopping locally. What a bunch of bull. Why do you think the bagel store/bakery/movie house/deli/pizza place ect. are successful. I always shop locally, when it benifits my family! Good work Joe/Rachel
jc108 July 20, 2012 at 01:47 AM
Thanks for the update Tara. Keep up the good work!
jc108 July 20, 2012 at 01:54 AM
Tara, at least the waitresses and cooks at the dinner wont have to go far to look for a new job.
Director Joe July 20, 2012 at 02:39 AM
Hey Dentist, I will never use you for a dentist b/c of your ignorant, unprofessional comments. So I should go to Associated even though they charge more for their products, have little to no selections, have poor turnover of packaged food, have rotting produce, and an extremely poor managed store? Just because the owners are nice I should waste my time shopping there??? Are some of you people serious? Poorly run businesses belong out of business for a reason.
Director Joe July 20, 2012 at 02:40 AM
Btw Rosen if you think that it should be a rule that we use our real names just b/c you were foolish enough to, then we should also make it a rule that you start acting like an adult instead of a 2 yr old whiny kid.
jc108 July 20, 2012 at 02:43 AM
Tell it like it is Joe!
Tara Conry (Editor) July 20, 2012 at 03:00 AM
Please, let's keep the conversation civil and refrain from the name-calling or else I'll have to close down this comment thread.
flaco July 20, 2012 at 11:46 AM
Business model doesn't work. No need for a "convenience" supermarket; all manner of full blown supermarkets are 2 minutes from here. What will make it successful is specializing it - turn it into a place that is exclusively organic/health food, or ethnic specialty stuff that's hard to find, or only super-premium quality goods, whatever. Cross Island does well because it concentrates on the produce. Make Cross Island's produce average and that store is gone in 2 months. You have to give customers a reason to come in besides simply being a mile or two closer to town center. As for these comments about supporting the town's tax base, forget that. Residents won't shop based on some vague sense of civic duty.
Brian Rosen DDS July 20, 2012 at 12:00 PM
AS a business person, a property owner and a landlord for many years here, it is important to put back into the local area. I started employing one person and over the years have grown to employ 12 local families. Half my team lives within 3 miles. I have employed three local police officers children and worked with many local projects to beautify our area. My property in the last ten years has put into the local tax base over $400,000. and currently pays over 50,000 a year in property tax. So I do have a strong need to support local. I can go to home depot and save a few pennies and I do at times, but I also go to Millers and support a family business. Compassion is important in life, as is watching out for each other.
flaco July 20, 2012 at 12:18 PM
With all due respect, stop congratulating yourself for being a civic hero. You are acting as a prudent local businessman with a dental business. Small community service-based businesses need to participate in local civic affairs; that's how you grow your customer/patient base. If you ran a mail order business, I don't believe for one minute that you'd be on here, using your real name (i.e., advertising), and talking up how virtuous it is to "shop locally." You'd be like the rest of us - making wise purchase decisions and managing personal budgets, and being watchful that local government keeps expenditures within the scope of tax receipts (whether they rise or fall in any particular year).
KATHLEEN sZYPULA July 20, 2012 at 05:08 PM
This store has a small-town charm. The people that work there are friendly and helpful. I had a luncheon catered by the deli department., Everyone raved about it. The store appears squeaky clean. The shelves are always well stocked. I love to walk there every morning and do a day's-worth of shopping. When I do "stock up", I drive and always have found a parking space. I consider this store a gem and an asset to the community. I have touted it's attributes on a few occasions to neighbors and friends and have come away with what seems to be the problem. Time and again, the PRODUCE section is mentioned. They appreciate the same things I do about it. However, the produce is so much cheaper in Cross Island with the quality being equal. Rather then shop twice, they go to Cross Island. I really do think this is the problem.
Gina Genti July 20, 2012 at 05:37 PM
I don't believe commercial property owners in Malverne pay a commercial tax rate. I believe all property owners pay thre same rate. I would love to know if this is accurate.
ann nesbitt July 21, 2012 at 03:33 AM
I can't agree with you, Julia. Any time I buy fruit or vegetables in Cross Island, the next day or so I am throwing them out because they are all rotten. Looked good when I bought them, but must have been either frozen or rotting from the inside out. I also will not buy meat or fish there. Have paid a fortune for loin lamb chops that even my dog wouldn't eat! When I told the butcher, his answer was. "Oh year?" The fish dept. can be smelled from outside the store.....that is NOT fresh fish! I haven't had any of these problems at Associated.
Anne July 23, 2012 at 03:44 AM
We are in a bad economy, their prices are higher then other stores - five minutes away is Best Yet with a huge parking lot - its nice to support local but when you have to watch every penny you have to spend on food you have to pass them by. I was a big fan of Cross Island but they too have become pricey ......
Janine July 23, 2012 at 12:58 PM
Shopping locally may not be as affordable as others think. Most of us have to be frugal or at least careful with our budgets. Most of us need to get the most for the least. That is not possible in Aasociated. Once in a while you get something on sale there, however, for the most part you cannot do your big shopping there. It was a better place when it was The Village Store. It's unfortunate that local stores pay higher rents and therefore have to charge what they do. Why not start with p.eading with the landlords to make it more profitable for the leasee's so they can charge more reasonable prices. Choice wise, they aren't great either. I like the convenience to run there for something quick but nothing more. Trader Joes would be a MUCH BETTER CHOICE.
cindy July 23, 2012 at 01:03 PM
Unfortunately I believe there are two main issues with this store... Price and parking. I would love to be able to shop there but I am no willing to fight for a spot, get a ticket or add to my grocery bill by having to pay for the meter. I can walk if I want to go to the movies or the diner but you can't walk home with groceries for a family of five.
robin July 23, 2012 at 09:07 PM
it is so convenient for commuters and movie-goers ... how about pre-boxed salads with nice fresh ingredients instead of the produce section, sandwiches, wraps, etc. ... more high end? i think there's a need.
Rosemary July 23, 2012 at 10:36 PM
It costs money to drive to Cross Island. I love Associated, the people, the meat and the selection. I do not like Stop and Shop. Their produce is expensive and their meat is sub standard. I truly hope that Associated can weather the bad economy and remain open. I have shopped here for years and love the small store atmosphere and the service.
Peter Robideau July 27, 2012 at 10:01 PM
Many of our Senior Citizens in the village rely on the ability to phone shopping orders in and have them delivered by Associated. Without that kind of service it would be a burden on our Seniors. I don't know if any other market offers that type of service in our area. Some may say "Peapod" but that assumes these folks have knowledge and access to computers. Many do not.

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